Enhance Guest Experiences with AI Powered Chatbot Concierge

Bebot is a tool for accommodation facilities to handle traveler requests 24/7. Improve customer satisfaction for more reviews, and increase sales.

Why Bebot?

Bebot is an AI powered chatbot concierge for travelers in Japan, being developed by the world’s leading experts in artificial intelligence and data science from 8 countries. Bebot brings 5 star hospitality to your guests and business efficiency to your organization.

No App download

Guest inquiries

Automate FAQ

Available 24/7

Multiple language capabilities

Bebot Features

    Travel Information

  • Directions

  • Activity bookings

  • Restaurant bookings

    Property Specific

  • Hotel facility questions

  • Request to post reviews

  • Collect guest feedback

Chat as the New Traveler Medium

More travelers are comfortable using chat when they travel

Bebot Merits

Worth 21,045 hours of labor yearly

Worth 31.5 million JPY yearly

Increase reviews & feedback by 28%

Increase productivity at the front desk

Positive reviews lead to an increase in bookings

Enhance guest services with immediate feedback

User Feedback

Hotel

Hotel Jogakura General Manager

Guest

Tom, Israel

How to Use Bebot

Hotel Client

7 days to get started

  • Contract
  • Fill in FAQ sheet
  • Quick test
  • Ready to start

Guest

40 seconds to begin using Bebot

  • Enter URL
  • Enter Code
  • User Registration
  • Chat

No additional downloads

Pricing

LIGHT

  • Hotel Facility FAQ
  • Restaurant bookings
  • Attraction recommendations
  • Activity bookings
  • Directions
  • General travel questions
  • Recommend preferred spots
  • Request reviews
  • Push notifications
  • Collect guest feedback
  • Data collection
  • Guest data analysis
  • In-trip use
  • Pre-arrival use
  • English
  • Chinese

REGULAR

  • Hotel Facility FAQ
  • Restaurant bookings
  • Attraction recommendations
  • Activity bookings
  • Directions
  • General travel questions
  • Recommend preferred spots
  • Request reviews
  • Push notifications
  • Collect guest feedback
  • Data collection
  • Guest data analysis
  • In-trip use
  • Pre-arrival use
  • English
  • Chinese

PLUS

  • Hotel Facility FAQ
  • Restaurant bookings
  • Attraction recommendations
  • Activity bookings
  • Directions
  • General travel questions
  • Recommend preferred spots
  • Request reviews
  • Push notifications
  • Collect guest feedback
  • Data collection
  • Guest data analysis
  • In-trip use
  • Pre-arrival use
  • English
  • Chinese

News

  • Hotel News Resource
    Hotel Chatbot Launched at Granbell Hotels in Japan
  • 時事通信
    世界最先端のAIコンシェルジュ「Bebot」、グランベルホテル全店舗にてサービス開始
  • MINPAKU.Biz
    ビースポーク、AIチャットコンシェルジュ「Bebot」中国語サービス開始

FAQ

  • What is a Chatbot?

    “Chatbot” as a word is a combination of “chat” and “robot,” and refers to a simulated conversation program. At Bespoke Inc., we have developed our own natural language processing and frameworks.

  • Pricing

    The cost is split into introduction and maintenance fees which depend on the content of development and the capacity of your establishment. Please email info@be-spoke.io for more information.

  • Timeline Until Delivery of the Product

    We will begin developing after the initial session. From then, it will be roughly one week until delivery of the product. However, this time period can vary depending on the details of the contract and degree of customization.

  • Available Languages and Platforms

    Currently we offer Bebot in English (Facebook Messenger) and Chinese (WeChat). Other languages are planned for 2018.

  • How to Use

    To start using Bebot, guests only need the hotel-specific password and access link.

  • Available Hours

    Bebot is available 24/7 throughout the year.

  • How to Update Information

    Each establishment can directly update information via the information management portal site. The user-friendly interface allows all staff members to use it, not limited to IT staff.

  • Data Sources

    We create the database as a combination of information provided by you, our own independent data base, data from our business partners and external APIs. Therefore, each establishment can customize Bebot for their own needs.

  • How are you different from a Google search?

    Bebot is 100% customized to each establishment. As a tool, it can answer detailed questions impossible to locate in a Google search, and you also have authority over the displayed results. As Bebot results are optimized for the needs of each guest, users can effortlessly find their desired information.

  • Speech Recognition

    At the moment it is text-only, and speech recognition is not supported.

  • What if the chatbot fails to give answers?

    We customize automated parts of Bebot for each establishment. Therefore, Bebot will switch to human support, only when there are no automatic answers prepared.

  • What is the difference with other chatbots?

    Bebot is the world’s first chatbot fully specialized for foreign guests staying at lodging facilities. Each aspect of Bebot is fully customized according to the priorities of each establishment. Therefore, each establishment can recommend appropriate tourist spots and restaurant facilities.

About Us

Since 2015, Bespoke Inc. has been has been steering the way for innovation within the travel industry in Japan. Made up of an international team with a shared passion for travel, we all agree that the most memorable and treasured memories we have while traveling are spontaneous discoveries, whether random or through local recommendations.

To create our platform for one of a kind travel experiences, we have a team of the world’s leading developers and researchers from 8 countries. From each team member’s unique experience of daily challenges after moving to Japan, we can empathize with current travelers coming to Japan.

We will continue to develop innovative technologies recognized worldwide to share our excitement for ‘Experiencing Japan, Beyond Guidebooks’ with the world.